Tenant Information

Rental Applications

We process all rental applications on-line through our website. All applicants in the home over the age of 18 must submit an application. The cost is $50.00 per application and requires a credit card or debit card at time of submission. Our applications consist of job reference and income verification, credit check, eviction reports, and criminal history. A photo ID is required.

Rental payments

All rental payments are processed via our on-line payment system. Payments can be set up for automatic deduction each month, or manually entered, it’s your choice. Your payment can be made at a computer 24 hours a day and are processed at no charge when using a checking account for payment. We pay the convenience fees for you when using our system! (We do not cover credit card payment charges.) Your payments reflect on our system immediately. We do not recommend the express pay feature as it is not a fee that we cover. Payments must be paid within 3 days of the due date, or a 15% late fee will be added to the account.

If no payment has been received, the tenant shall receive a Notice of Default letter stating the amount due and timeframe for payment before the account is sent to our attorney’s office to obtain immediate judgment and possession of the property.

Maintenance Reporting

We do require all maintenance request to be in writing. Please visit our website https://thebowengroup.tenantcloud.com/.

If you consider something to be an emergency such as life threatening, electrical, flooding or fire, please contact the Property Manager immediately at 757-379-8010

Tenant’s Responsibilities

  • Alert the Property Manager to any repairs needed to the property.
  • Replacement of light bulbs in home.
  • Changing the air filters every other month.
  • Maintaining the yard care to include cut, edge, debris removal, watering of landscaping and keeping weeds out of the flower beds.
  • Maintaining the gutters to remain clear or leaves, pine straw and debris.
  • Professional cleaning of home and carpets.
  • Tenant responsible for any plumbing clogs.
  • Scheduling and attending the Safety Inspection when notified by Property Management as required by the lease.
We’d love to connect with you!
The Bowen Group

Bowen Group Realty, LLC
dba
The Bowen Group

Serving the Entire Hampton Roads Area

1-800-906-0464

Welcome to The Bowen Group

The Bowen Group is an independent real estate brokerage, committed to providing outstanding service and value to buyers and sellers. We are widely recognized as the preeminent real estate company in the Hampton Roads area. We are known for developing quality working relationships with our clientele; relationships based on respect, integrity, and trust.